In addition to 24/7 response, we utilize industry-leading software to track repair history and costs on equipment to provide powerful ROI data when deciding whether repair or replacement is the right choice.
Who this is for
Maintenance / facility manager
You are the one who gets the call
You need someone to answer at 2am and you need them to know the building. A crew working from an existing equipment record does not start by asking what is on your roof.
Director of facilities
You want the pattern, not the invoice
One emergency repair is an expense. The same unit repaired three times is information, and it only becomes visible if every call is logged against the unit rather than against the month.
Round-the-clock emergency response
Cover outside business hours, including where a failure cannot wait for Monday.
Every repair logged against the unit
Work recorded against the equipment record, not just against the site or the invoice.
Cost history that feeds the plan
Powerful ROI data when deciding whether repair or replacement is the right choice.
Escalation that knows the estate
For portfolio clients, one account manager who already knows the buildings and the equipment.
The statuses this page is about
Reactive work is where the middle rows get discovered. A unit that keeps generating calls is telling you its rating has moved, and the record is what makes that visible.
Equipment status board
Minor issues
What it means
Early signs of wear. Minor repairs occurring.
Your risk
Manageable
What we do
Monitor condition and maintain.
Aging equipment
What it means
Approaching end of useful life. Efficiency declining.
Your risk
Rising
What we do
Begin replacement conversations. Budget planning recommended.
Major repair likely
What it means
Major components showing wear. Failures increasing.
Your risk
High
What we do
Provide repair vs. replacement options. Evaluate long-term cost impact.
How it connects
03
Service agreement
Maintenance scoped to the equipment the plan says needs it.
You are here
01
Condition assessment
We walk every roof and mechanical room and inventory what is actually there.
02
Written capital plan
Condition ratings, remaining useful life, a failure forecast and replacement cost ranges.
04
Proactive replacements
Changeouts scheduled into your budget cycle instead of into an emergency.
Questions we get
Is break-fix all you do?
No, and that is the point of the rest of this site. Reactive repair is a real service and we provide it, but a programme that only reacts is the one the capital plan exists to replace.
Do I need an agreement to call you?
No. Agreement clients get an account manager who already knows the estate, which shortens the first ten minutes of every emergency call considerably.
What gets recorded on a reactive call?
The work, the parts and the cost, against the specific unit rather than the building. That is what lets a repair-versus-replace decision later be made on evidence.
Will you work on equipment you did not install?
Yes. Most equipment we look after was installed by someone else, which is exactly why the assessment starts by inventorying what is actually there.