Going Beyond Business - Family Values
Although Rabine Mechanical was established in 2021, the idea had been brewing for years as Mark Stranges gained valuable experience working alongside his father in their family HVAC business. Growing up in the shop and eventually becoming a partner in every logistical aspect, Mark developed a profound appreciation and understanding of the values that can distinguish a business in a highly competitive industry.
When Mark partnered with Rabine in 2021, he wanted to expand his reach while keeping the aspect of “family business” at heart. As he built Rabine Mechanical, Mark was committed to upholding the same high standard of service that his family's business was renowned for, while also introducing new ideas and innovative solutions.
To achieve this, he recognized the importance of having a team he could trust like family. That's why the majority of RM's employees consist of not only family members, but also cherished lifelong friends. Their passion for both their work and the community they call home fosters an atmosphere of trust, camaraderie, and shared values that permeate every aspect of our work. To further implant this culture in our DNA, Rabine Mechanical HVAC technicians and plumbers are incentivized by customer retention and happiness rather than upselling tactics that have taken over today’s industry. We recognize that HVAC and plumbing issues can be a major source of stress and disruption. That's why we're committed to making the process as seamless and stress-free as possible for our clients. Through our extensive network of partners, we're able to provide top-notch services and deliver high-quality workmanship, while utilizing the best brands in the industry. From your initial contact with us to the completion of the job, you can trust that we'll treat you like a member of our extended family, providing the care and attention you deserve.
As our family expands, our unwavering commitment to our core values remains steadfast. This glimpse offers just a taste of our distinctive qualities. Follow along as we embark on an exclusive journey, delving into the expertise of our exceptional team, exploring their remarkable qualities and accomplishments.